How can we help you?Search using a key word or the topics about the major FAQs about LIT.
LIT is a business learning disruptive platform solidly endorsed by Saint Paul Business School. It allows users (onlearning students = onlearners) to engage in a variety of ICT-based courses and learning paths through their mobile or computer device. LIT grants you unrestricted access to all the content in an ad-free mode through monthly or annual subscription plans. There is always something new at LIT – new courses, paths, live lectures and discussion groups are launched every month.
LIT provides you with a keystroke access to the best business digital content available – more than 20 thousand hours of study designed by Saint Paul Business School, hundreds of courses e paths, 1,500 tasks and step-by-step resolution case studies, learning paths leading to 10 Saint Paul MBA programs, in addition to a library displaying over 8 thousand digital books published by leading academic publishers.
The more you use LIT, the more accurate and customized advice you receive. LIT is on the go, mobile, fit to your time, your pace and your world dynamics.
Saint Paul Business School belongs to the Saint Paul Group. With more than 20 years in the market, the Group is a catalyst of excellence-driven learning experiences provided by its affiliates – Saint Paul Business School, Saint Paul College, Saint Paul Publishers and Saint Paul Advisors, who share the common goal of transforming people and society through empowering learning.
Saint Paul Business School has been acknowledged five times as one of the world’s top business schools, by The Financial Times Ranking as well as by the AméricaEconomía and the Top of Mind HR rankings. This acknowledgment reflects Saint Paul’s solid reputation in innovative corporate education programs. Learn more about Saint Paul at www.saintpaul.com.br.
LIT delivers thriving courses that enable you to develop skills and knowledge that leverage your personal and professional development. You will have access to dozens of courses and paths in Entrepreneurship, Marketing & Market Intelligence, Leadership, Sales Management, Insurance Management, Business Management, Corporate Strategies, Financial Markets, Corporate Finance, Controllership, Governance, Compliance, Ethics, Digital Business & Innovation. You can choose from an array of 18-hour specific courses, 48-200-hour career development paths and 10 paths leading to Saint Paul Business School MBA Programs.
LIT will grant you a Micro Certificate for each of the courses you complete, which will add up into credits for your career development paths and paths to Saint Paul’s MBA Programs at LIT.
LIT provides you with a keystroke access to the best business digital content available – more than 20 thousand hours of designed by Saint Paul Business School, hundreds of courses e paths, 1,500 tasks and step-by-step resolution case studies, learning paths leading to 10 Saint Paul MBA programs, in addition to a library displaying over 8,000 digital books published by leading academic publishers.
The more you use LIT, the more accurate and customized advice you receive. LIT is on the go, mobile, fit to your time, your pace and your world dynamics.
Try LIT free for 7 days! If you like it, your subscription will stand as long as you wish.
Your subscription to LIT may be paid monthly or annually, counting on the date of registration. No cancellation fees, you can cancel your subscription on-line whenever you want, 24/7.
The free trial period starts on the date and time you register and your subscription enters into force as soon as the free trial period ends. For instance, if you register at 9 am March 1 , your subscription period will come into force only at 9 am March 11 . Any amount paid on your monthly or annual plan will be refunded if you cancel your subscription prior to the plan expiration date.
If you have previously registered at LIT and are renewing your former subscription plan, you will not be entitled to the 7-day trial. The billing of your subscription plan will be immediately processed and no amounts will be refunded.
LIT is a business disruptive learning platform endorsed by Saint Paul Business School. It allows users (onlearning students = onlearners) to engage in a variety of ICT-based courses and learning paths through their mobile or computer device. LIT grants you unrestricted access to all its content in an ad-free mode by means of monthly or annual subscription plans. There is always something new at LIT, as new courses, paths, live lectures and discussion groups are uploaded every month.
Chose the fees that fit your pocket, choose your plan! LIT matches your style by offering three subscription plans that set the length of time you are granted access to the platform.
The first 7 days are free of charge for new subscriptions – you will only be charged after your free trial period. However, this does not apply to those who already have a LIT subscription and are renewing that subscription.
You can change or update your plan whenever you want through the My Profile page
Get access to all the content, yes, all of it now!
Follow the steps below to get access to LIT now:
You can cancel your 7-day free trial any time so as to avoid any billing. If you wish to continue using LIT, you will only be charged when your free trial period is over.
Your LIT subscription will be billed once a month or a year on your subscription date. If you want to discontinue your subscription, you can cancel it on-line whenever you want.
LIT’s monthly subscription plan processes billing automatically and recurrently on the date of your subscription. If your billing date is scheduled for a date that does not apply in a certain month (like the 31st), your billing date will be automatically rescheduled for the last day of said month. Your chosen payment mode will enter into effect every billing cycle; however, the transaction may be displayed on your account only after a few days. For LIT’s annual subscription plan, your billing date will be automatically scheduled recurrently for your subscription date.
Read on for more information about LIT’s billing process. For more information about fees, payment modes, how to update or change your billing date or to report duplicate billing, please check the FAQs about Billing.
When you subscribe to the free trial period, LIT checks your data and issues an authorization for billing for an approximate amount to that of the monthly subscription plan. This procedure allows us to associate your data to a valid account that may be successfully billed in the future. This authorization does not stand for billing and will be later deleted from your account.
NOTE: If you have previously registered at LIT, have canceled your subscription but is now renewing it, you will not be entitled to the 7-day free trial, which is valid only for new users.
This authorization is requested by LIT from your financial institution in order to check if your chosen payment mode is valid. This authorization request does not stand for billing, but may have some temporary impact in your account balance.
LIT will issue an authorization request for a given amount, which may vary from location to location or from one financial institution to another. This amount may have a temporary impact in your balance because your financial institution will check if you have available funds for payment. LIT will not collect the amount requested by the authorization. After a few days, the authorization request will no longer be displayed in your account. Please check the amount to be refunded to your account with your financial institution.
Local taxes, depending on your billing address, may be added to LIT’s monthly or annual subscription fees. Some financial institutions may charge additional taxes, so if you have any question, please check such rates with your financial institution.
Only the annual subscription plan may be paid by bank-slip. This payment mode is not eligible to any discount, so the full subscription amount will be billed.
Please contact email@example.com if you wish to select this payment mode. You will be sent a voucher within two business days to register for the 7-day trial period as well as your bank-slip for payment. If payment is not made before your trial period expires your access to LIT will be blocked.
The annual plan may not be canceled during its term, even if you request your subscription to be canceled. This plan is not eligible to a full or a partial refund.
NOTE: The invoice will be issued to the originating credit card holder that is registered at LIT. If the chosen payment mode is a bank-slip, the invoice will be issued according to the data provided by the registered user.
After registering at LIT, Saint Paul will not be able to issue any invoice bearing data that are any different than the data provided by the registered user. So it is of utmost importance that all the data you enter comply with the individual or company for whom the invoice will be issued.
The information above also applies to those users who will request reimbursement from their company. If that is your case, we kindly request you to check if the invoice should be issued to your name or to your company’s name in case the company subsidizes your course(s).
For those companies that have subscribed to a corporate plan at LIT, please check with our corporate department how this rule applies . You can send your queries to firstname.lastname@example.org.
Please have the number handy and follow the steps below:
NOTE: if you have a corporate voucher or a gratuity voucher you will not be required to enter your credit card information, only your tax payer no., date of birth and voucher no. in the field Add Voucher, and then click on Apply.
That’s it! Your voucher will be validated and you can start enjoying LIT and all its functionalities.
You will be able to add it to your mode of payment by following the steps below.
LIT delivers thriving courses that enable you to develop skills and knowledge that leverage your personal and professional development. You will have access to dozens of courses and paths in Entrepreneurship, Marketing & Market Intelligence, Leadership, Sales Management, Insurance Management, Business Management, Corporate Strategies, Financial Markets, Corporate Finance, Controllership, Governance, Compliance, Ethics, Digital Business & Innovation. You can choose from an array of 18-hour specific Courses, 48-200-hour Career Development Paths and 10 Paths leading to Saint Paul Business School MBA Programs.
LIT will grant you a Micro Certificate for each of the courses you complete, which will add up into credits for your career development paths and paths to Saint Paul MBA Programs at LIT. During your 7-day trial period you can start your learning journey by choosing your paths of interest and be granted Micro Certificates for them.
As you browse LIT platform using any device (a PC, a notebook or a smartphone) you will find several course options under specific fields of knowledge, such as Leadership, Marketing, Strategies and Finance, amongst many others, as well as the Learning Paths and the Paths that lead to MBA Programs.
All you have to do is to use your login and password and choose the course that fits your needs and interests. As you click on your chosen course, you can engage immediately. You can also choose to take or not to take the assessments and earn Certificates.
Each course makes its own set of instructional materials available so as to leverage your learning. You will find video lessons, texts, audios, presentations, spreadsheets, true-to-life case studies, discussion provocations, forums, chats, video conferences in social networks, and a lot more.
No additional charge at all. At LIT all onlearners have open access to all the materials available, since the subscription fee comprises all the learning resources.
No. LIT is a subscription-based platform (through monthly or annual plans) that grants you access to all the courses and an array of content – more than 25 thousand hours of instruction designed by Saint Paul Business School, hundreds of Courses and Paths, 1,500 tasks and step-by-step resolution case studies and learning Paths leading to 10 Saint Paul MBA programs.
Each Path comprises a set of advised Courses to allow you to develop skills related to specific career-relevant themes. While we respect your freedom of choice, LIT is supported by Saint Paul Business School’s reputed expertise which, in turn, will offer reliable advice to better support your learning and development journey.
As you take any course assessment, LIT will consider that you are engaged in a course aiming at a Certificate. You will have 90 days to take all this course assessments and will get a Pass degree provided you have obtained a grade average equal to or higher than 7.0 (seven).
The grade average is calculated the following way: 20% for forum participation (case study), 30% for the individual assessment and 50% for the final assessment. You must get at least 7.0 in your final assessment.
Case study assessment is conducted by onlearning tutors who will assess your individual participation in the forums. The forums, which are asynchronous and can be accessed at any time, promote interaction, reflection and discussion of theme-related issues along every given discipline.
There is usually one case study per unit of instruction, but you may have as many as 4 cases per course. The quality of your postings will be evaluated by the forum-mediating tutor and you will receive your grade within 10 business days.
This assessment aims at situated practical application of all the theoretical content of a given course. You will have to reflect on a proposed task and develop the task outside the platform. When your produced response is ready you will upload it onto LIT as your response to the task. The format of your response may be in Excel, Word, Power Point, etc.
You will have to take one individual situated assessment per course. The onlearning tutor will assess your response to the task and you will receive your grade within 10 business days.
The final assessment is a machine-corrected multiple choice test. You will take one of these per course and will learn your grade seconds after you have taken it, on the very course page.
Yes, as you engage in a course, you can choose not to take the assessments; however, no Certificate will be issued, then.
At LIT you are free to choose the best way you judge to learn. You are in charge of your learning process, therefore you can choose not to take the assessments.
You will get a Pass grade when your grade average is equal to or higher than 7.0 (seven). The grade average comprises taking all the assessments and tasks proposed as well as engaging in both synchronous and asynchronous interactions held by the forums, chats and social networks.
At LIT you may start a Path that leads to an MBA and complete it at Saint Paul Business School by building up on the credits you earn. Please check the applicable rules in the FAQs about the MBA Programs.
We do hope that does not happen so that you successfully achieve your learning objectives. However, if you do not achieve the required level of performance in the assessments, you can re-take the assessments after 7 days.
If you fail again, then you will have to re-take the whole course.
Remember that you can customize your learning, contact an onlearning tutor to clarify your questions and engage in the discussion groups to leverage your learning in the most convenient way for you.
We do hope that will not happen so that you successfully achieve your learning objectives. However, if you do not achieve the required level of performance in the two assessment tasks, we believe you must review the course content to ensure effective learning. Remember that you can customize your learning, contact an onlearning tutor to clarify your questions and engage in the discussion groups to leverage your learning in the most convenient way for you.
Course or Path Certificates are issued after you pass all the required assessments for the Course or Path you have engaged in.
You will be eligible for an Open Course Certificate, issued by Saint Paul Business School, pursuant to the legislation in force – Law n° 9.394, of 20 December 1996 – for each course you complete.
You can also use the Certificates you have earned to build into a Certificate of a Saint Paul MBA Program at LIT.
LIT Certificates are held valid for 3 (three) years to build into a Saint Paul MBA program.
Yes. LIT is based on onlearning, a disruptive learning principle that lies upon the concept of autonomous responsible learning and on earning a Micro Certificate for each program that you complete. You can build up on your Micro Certificates to lead your learning path at LIT towards a Saint Paul Business School MBA Program.
Certificates are issued by Saint Paul Business School, a Higher Education Institution propery accredited with the Brazilian Department of Education (MEC).
You may disclose your earned certificates on your profile at LIT so that other onlearners learn about your competencies and skills. This will enhance your participation at LIT social network. Additionally, your certificates will be available for printing and may be exported to your LinkedIn profile to boost your corporate profile. They may be also shared with third parties.
Yes. Certificates are issued by Saint Paul Business School, acknowledged five times as one of the world’s top business schools by The Financial Times Ranking.
Saint Paul is acknowledged by business leaders and HR experts as one of the most innovative and trend-setting schools. That is the reason why it has been twice granted the Top of Mind HR Award by leading HR experts.
LIT is based on onlearning, a disruptive learning principle based in the concept of autonomous responsible learning and on earning a Micro Certificate for each program that you complete. You can build up on your Micro Certificates to lead your learning path at LIT towards a Saint Paul Business School MBA Program.
The certificates you have earned will remain available at LIT as long as you remain a user, an onlearner. Please remember that your Certificates are your achievements! So, as long as you remain a subscriber, they will be available for printing, for being exported to your LinkedIn profile as well as for being shared with third parties. Please make a note to download your Certificates.
If you choose to take the assessments, you will be able to clarify your questions with an onlearning tutor, whose role is to support your learning. You can request clarification and engage in the discussions held at LIT forums, chats and video conferences.
There are several ways through which you can get help to your questions:
You can contact them via LIT practice groups, forums, chats and video conferences.
LIT is an E2E – Everyone to Everyone – based platform where everyone can (and should) interact. Therefore, LIT practice groups foster onlearners x onlearners, onlearners x professors and onlearners x tutors interaction.
In this course area, please post only questions that are related to the course content. These questions will be clarified by onlearning tutors within 48 hours. They may also be addressed by other LIT community members such as professors and other onlearners.
Use your profile to customize your learning experience. At LIT, every onlearner can plan a customized learning journey. Supported by IBM Watson AI, LIT can assess some of your personal features so as to support specific learning strategies that will leverage your learning. You will develop the skills of your interest by engaging with the themes that better fit your career profile.
Paul is the world’s first online tutor using IBM Watson AI to teach business content to users and to customize their learning process at LIT.
Paul can teach you the contents comprised by courses like Innovation, Creativity and Entrepreneurship, and Fundamentals of Accounting. He also knows all the content of the FAQs. More courses will soon be added to Paul’s ubiquitous tutorship.
Paul is continuously trained by a team of professors with Saint Paul AI Research Center. His learning process is based on an algorithm designed by Saint Paul Business School to transfer the knowledge and teaching techniques to IBM Watson, through combined logics, linguistics and intelligence context to AI. Distinct algorithms have been developed to comply with the teaching of diverse technical and behavioral competencies.
Paul is able to customize your way of learning and what you should learn.
The Customize Learning function is the one that defines how you learn. So as to best design your learning experience at LIT it is fundamental that Paul design your advised learning profile and is able to suggest how you should learn. You must take this needs analysis at least once!
So that Paul can assess your learning profile, you must supply examples of both personal and professional day-to-day texts that portray who you are, how you structure your thoughts – like emails, WhatsApp messages, posts etc. The more details you provide, the more accurate the results. As soon as you complete this assessment, you can access your My Profile and check your full learning profile report designed by Paul.
After assessing your profile, Paul will advise you about the more suitable learning mode for you – for instance, if you learn better by viewing a video or by reading. Based on this advice, LIT content will be displayed by adhering to the learning mode that better suits your learning profile.
Your should know that none of the texts provided for Paul’s assessment will be stored or used for any other purposes.
By means of an AI knowledge assessment tool, you will be able to assess your prior knowledge about a given theme and eliminate portions of course contents that you already know and so focus on what you really need and want to learn, thus making the most of your time and enjoying each micro-moment of your day.
The assessment takes some 10 minutes. Each course is structured around four Units of Knowledge and to eliminate some of them, you must show that you know at least 80% of their content, that is, that you have considerable knowledge about each topic. The learning contents that you eliminate will be flagged by a gray selection mark.
Practice Groups aim to allow onlearners to interact by discussing course themes or related topics. Each theme has a specific group facilitated by an onlearning professor or tutor . A group may also be created to discuss a specific theme that is of common interest to a number of students.
Please note that groups are not meant to clarify questions about the theme of instruction. For this aim, please use the field ‘Clarify your questions’, available for every LIT course.
To log in, please click on Groups on the right hand side menu and a dedicated page will open.
As you log in the page, click on Create Group. A pop-up window will open where you can fill in the main features of the group – name, public or private group, category the group belongs to and a group description. To complete the action, click on Create and your group will be created.
Once you are logged in a group, you will find a field in the very center of the page where you can add your comment. Write your comment and then click on Post Comment. You can use the same procedure to comment on someone else’s post.
As you create a group, you have to invite people to join by filling in the field on the left hand side of the page with the name of someone you want to invite. LIT will find that person for you and then you will only have to click on that person’s name to invite him/her.
If the theme of the group no longer interested you, or if you have joined a wrong group, no problem – to sign out all you have to do is to click on the Sign-out icon.
You can engage in as many groups as you are interested in. Please remember that active participation is critical for keeping every group going.
Click on Groups, on the top right hand side corner of the menu. Some groups will be displayed as suggestions for you. Select the group you are interested in and then click on ‘Join’. The group administrator will grant you permission to join. You can then start interacting with the group.
Sure, provided that all the legal requirements are fulfilled – progressing through the MBA Paths at LIT, adding up Certificates and registering for one of Saint Paul Business School MBA Programs.
Education in Brazil is regulated by the Department of Education (MEC), who provides for specific directives and standards that Higher Education Institutions (HEIs) have to comply with. These regulations rule the provision and certification of MBA Programs, which are lato sensu graduate programs (as determined by MEC).
LIT is a platform that belongs to Saint Paul Business School, accredited with MEC to operate pursuant to the Re-registration Ordinance of Saint Paul College that awaits official release, as per MEC/CNE/CES Legal Approval no. 567/2017, published by the Official Federal Gazette of 22 December 2017, p. 46, Section 1.
Saint Paul Business School MBA Programs at LIT are considered distance learning lato sensu graduate programs, as per the Re-registration Ordinance no. 1.106, of 27 November 2015, which comprises all programs of this nature.
“The user acknowledges that Course Certificates issued by LIT Platform qualify as certificates for open courses and that such courses need not be accredited with the Department of Education to be delivered.”
(i) undertake the three phases of these programs;
(ii) comply with the program requirements;
(iii) enter into a contract for a lato sensu graduate program with Saint Paul Business School;
(iv) pay the additional fee.
Anyone who holds an undergraduate degree.
No, you may not. The regulations for MBA lato sensu graduate programs require students to have entered their undergraduate degree. According to para. 3 Art. 1 of CES/CNE Resolution no. 1/2007: “lato sensu graduate programs are provided to those who have successfully entered an undergraduate degree and who comply with the Higher Education Institution requirements”.
You must comply with all the requirements set forth by the Brazilian Department of Education as well as the requirements set forth by Saint Paul Business School. Thus, you should
(i) Declaration of undergraduate program completion, for those whose certificate has not been issued yet.
The validation of your graduate student status can only be granted after we have received your documents and have officially processed your registration.
You can express your interest at any time provided you comply with all the legal requirements and with Saint Paul course eligibility criteria (as discussed above).
You may take as long as you need to complete a Saint Paul MBA Program at LIT, provided that:
At Saint Paul Business School headquarters or learning centers, in the city of São Paulo.
You will engage in (i) 16 hours of instruction and (ii) 8 hours of assessments. Both can be taken within the same week or in two distinct weeks, according to the timetable.
MBA face-to-face modules may be offered at 3 different shifts:
Yes. The F2F modules are scheduled in such a way to cause no clash of timetables and to enable you to make the most of your coming to Saint Paul headquarters or learning centers in São Paulo.
Face-to-face modules are requirements of any MBA Program in Brazil, just as the face-to-face evaluations.
Yes. Because of a legal requirement, distance learning programs must evaluate the students face-to-face.
Onlearners who have earned their Saint Paul MBA Certificate may choose to engage in their course-related International Module. Please check tuition fees and dates with email@example.com.
Yes. LIT-earned Certificates may be used for any Path, and you can transfer to another MBA Path of your interest and build upon the Certificates you have earned.
However, LIT-earned credits can not be used in Saint Paul International Executive MBA program given the different curriculum design.
Yes. Saint Paul MBA Programs are equivalent to lato sensu graduate programs (http://portal.mec.gov.br/component/tags/tag/32116) and grant an Expert Degree pursuant to Resolution CNE/CES no. 1 of 8 June 2007. The Degree Certificates are issued by Saint Paul College, which is accredited by the Department of Education’s Decree no. 1250, of 16 September 2011, published by the Federal Official Gazette of 19 September 2011. Additionally, Saint Paul was accredited to provide distance graduate programs by Decree no. 1.106, of 27 November 2015, published by the Federal Official Gazette of 30 November 2015.
Saint Paul MBA Programs are equivalent to lato sensu graduate programs(http://portal.mec.gov.br/component/tags/tag/32116) and grant an Expert Degree pursuant to Resolution CNE/CES no. 1 of 8 June 2007.
No. The legislation in force rules that the Certificates issued for both face-to-face and online MBA Programs be equally valid. Additionally, any discrimination based on the learning mode is strictly forbidden by Decree n. 9.235 of 15 December 2017.
The Expert Degree Certificate will be issued no longer than six months after a candidate has successfully completed the Graduate lato sensu MBA Program, provided that students have
Yes, you may request a temporary stop-out of your MBA program, provided that you comply with all the provisions of the Contract for the Provision of Educational Services you have entered into.
Yes, you may drop out and request the discontinuation of your studies, provided that you comply with all the provisions of the Contract for the Provision of Educational Services you have entered into.
Law no. 12.933/2013 rules all the benefits granted to a student card holder, such as half-price discounts in several purchases all over the country. Pursuant to said Law, the National Student Identification Card identifies an individual as a regular student in authorized courses. The Card is issued by student entities like UNE/UBES/ANPG as well as by municipal and state entities and their affiliates. You may request your student card at http://www.documentodoestudante.com.br/.
Saint Paul Business School and LIT are not authorized to issue student cards, but may issue a document – Confirmation Letter – of your current student status and thus support your application for the student card by following the request guidance provided above.
No. As LIT courses are considered open courses, open course students are not eligible for a student card as per the legislation in force in Brazil.
To be eligible for a student card you must have entered into an MBA contract with Saint Paul (Contract for the Provision of Educational Services of lato sensu Graduate Program – MBA).
You can use the credits you have earned towards an MBA Path, and enter into an MBA contract with Saint Paul (Contract for the Provision of Educational Services of lato sensu Graduate Program – MBA). Once the contract is signed, you can request Saint Paul to issue a Confirmation Letter of your studentship and with that, you may request your student card in compliance with the legislation in force.
Only after you have entered an MBA contract with Saint Paul (Contract for the Provision of Educational Services of lato sensu Graduate Program – MBA) can you request Saint Paul to issue a Confirmation Letter of your studentship. This formal request should be emailed to firstname.lastname@example.org.
View, listen to, read and interact with LIT’s wide array of content from any device. LIT software allows you to engage whenever you are connected to the internet using LIT App for smartphones or from your PC or laptop. Please check below the System Requirements for browser compatibility, as well as our Recommended Internet Speed to get the most from LIT. Please remember that LIT App functions may vary according to the device you are using.
You can download LIT App from Google Play or Apple Store.
You should know that we are always testing possible improvements and new resources to be added to LIT. This means that at times, you may view something at LIT App in your device that is not shown on somebody else’s device, or you may have access to a resource for some time.
That will mean we are testing innovations that aim at improved security, new learning modes, new resources or simply adjustments that may yield greater compatibility with specific devices.
Check below our recommendations for downloading and viewing LIT videos.
0.5 megabits per second – Required wideband connection
1.5 megabits per second – Required wideband connection
3.0 megabits per second – Recommended for SD quality
5.0 megabits per second – Recommended for HD quality
For LIT App set up
To change from a monthly to an annual plan, or the other way around, please go to your My Profile page, My Subscription. Next, select Change Plans and choose the option that is available. Remember that this change will only come to effect on the billing date of your plan.
We don’t want to lose you, but if you wish to cancel your subscription, click on ‘Cancel my subscription’ on your My Profile page, under My Subscription. If the button does not show and your billing is processed through a partner, please check the guidelines for your chosen mode of payment.
NOTE: You are the only person who can cancel your subscription to LIT. We can’t cancel anyone’s subscription, so you are responsible for doing that through your My Profile page.
No problem! You’ll still have online access to all LIT’s content until your account is closed automatically on the expiration date of your chosen plan, even when you are within the 7-day free trial period. To check when your account will be closed, go to your My Profile page.
Since you have a registration at LIT, but will have closed your account, you will no longer be eligible for a new 7-day free trial, which applies only to new users.
The courses and paths you have completed, your achievements and history will be saved for twelve months after you close your account – once said course(s) is (are) still available on the platform. If you resume your account within this period, you can resume it from where you stopped. Your recommendations and customized features will also be saved for twelve months.
You will no longer be billed for your subscription unless you resume your account. You won’t be eligible for any full or partial refund for monthly and annual plans. If you cancel within your billing period, the service will remain available until your account is automatically closed on your plan expiration date. If you are paying for your annual subscription in installments, the full subscription amount will be billed even if you cancel because you won’t be entitled to any full or partial refund.
Sure! It will be a pleasure to have you back! When you are ready, all you have to do to resume you account at LIT is to go to your My Profile page.
Your registered email is an essential piece of information to log in. If you do not remember the email you registered, please contact email@example.com and supply your tax payer no. and full name, so we can help you recover it.
You can do that by going to LIT login, clicking on ‘Forgot your Password?’, and writing your registered e-mail address. You will be sent guidelines to reset your password.
You can not change the email you registered, as it is the key to your log in, your progress, activities and customized learning at at LIT.
After canceling your subscription you may still be able to log in for a few days.
If you have canceled your subscription within the 7-day free trial period, you will still have access to all LIT content until this period expires. After this period expires, your access will be automatically blocked and no billing will be made to your credit card.
If you have canceled within a valid subscription period, you will still have access until the period you have paid for expires, at the end of which your subscription will be automatically canceled and you will be denied access.
You can correct your name if that happens. Go to My Profile, click on Edit, select Personal Information, check your Name and Last Name and change what is necessary.
After doing that, open your certificate again by going to Completed Courses. You will see that your name has been updated.
So as to make the best of all LIT resources, including course assessments, you must enable the pop-ups shown by https://app.lit.com.br. Pop-ups will open as new windows and generally serve advertising purposes. That is why the most recent browser versions have this function disabled. Check below how to disable pop-up blockers for each browser.
Currently, payment by credit card is only accepted for the monthly subscription plan. If you wish to subscribe to an annual plan, please send an e-mail to firstname.lastname@example.org to get more information.
Credit card billings may fail for a number of reasons, most often for zero credit limit or billing blocked by the card managing institution or by billing companies.
If the problem is zero credit limit, a possible solution might be advancing the payment of your invoice (please check how to do that with your financial institution).
If the problem is blocked billing, please contact he card processor and request information about billing. If no previous attempt of billing has been made, please contact our email@example.com.
If you need to change your credit card, you can do that on your My Profile page. Also, please check your personal data are correct and valid, as our system crosses the data with the credit card processor to get billing authorization.
The transaction is likely to have been declined by Adyen (company used by LIT to process payments) or by one of its acquiring parties (Cielo, Getnet and Adyen, who mediate transactions between LIT and the credit card brands). Adyen may have suspended the credit card account because of disputes over purchases with other businesses that also use Adyen, or the acquiring parties may have declined the transaction for security reasons. Contact your financial institution or Adyen at https://support.adyen.com/hc/en-us/requests/new to inquire about the problem.
Usually, transactions are declined for security reasons. Your credit card processor may detect an out-of-standard purchasing transaction and refuse the purchase. The risk and fraud assessment systems of acquiring parties that mediate these transactions between the card brands and the retail businesses may also reject a given transaction.
Adyen is the company used by LIT to process payments (and to forward them to its acquiring parties) and so it may decline certain transactions.
Certain LIT promotions allow users to use more than one credit card and pay for their annual subscription in up to three installments. When you choose the payment in installments, you must have a credit card limit equal to or higher than the total subscription amount. Billing will be displayed in your credit card statement according to the payment mode you have selected, signaling the number of installments and amount of each installment.
However, for a monthly subscription, billing is processed every month. Although you should have a a credit card limit equal to or higher than the monthly subscription amount, this payment mode does not impact your credit limit.
It is really easy to change the credit card that you have registered. Log in and then do that on your My Profile page.
As a rule of thumb, your profile can be fully viewed by all LIT users who are logged into app.lit.com.br or any of other applications. However, there may be some exceptions.
Your contact data, supplied by you under ‘Contact and Personal Data’ on your profile, such as e-mail, phone no., tax payer no., birth date and correspondence address, are not disclosed;
LIT does not disclose any information without your prior consent.
Please go to your profile and select the data you want to make public or private.
Click on your profile photo icon on the top part of LIT’s home page. Then, on the left hand side, select Profile, click on Edit and then on the Privacy tab. Every field of the form that will be displayed will show the options Private or Public. Choose your option for every field, click on Save, and that’s it, all your data will be saved.
We will never request users’ confidential data (for instance, race, ethnicity, political opinions, religious or philosophical beliefs, union affiliation, physical or mental health, sexual orientation or criminal records). If you decide to disclose such data on your profile, please be aware that they can be viewed by other users, as discussed above.
The technologies used by LIT to collect data automatically may include cookies (or browser cookies), instant cookies and/or web markers. These technologies help to identify the users that log into LIT platform, content and the websites visited by the users, how long users are connected to a particular area of LIT platform LIT, as well as other LIT functions that are used.
LIT undertakes all the relevant standard industry technical and management actions to prevent the loss of users’ personal data or illegal data processing, so as to keep data secure, such as, cryptography, firewalls, Secure Sockets Layer (SSL) as well as local physical measures that apply to data storage locations. Nevertheless, regardless of how effective these security technologies may be, no system may be said to be inscrutable. Therefore, LIT can not completely ensure the data base security or the security of users’ personal data. LIT waives any responsibility of any information entered by users. Users are responsible for protecting their log in information (user name, email and/or password). Users are kindly requested to immediately contact LIT when they believe their user account is at risk or has been broken into.
If you wish to change your password, please click on your profile photo icon on the top part of LIT’s home page and select Profile. On the left hand side corner, click on Edit and then write your e-mail, your former password and then the new password. Click on Save, Your password will be saved.
Hours: Mon-Fri, 10am – 5pm > firstname.lastname@example.org.
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