Courses

Interpersonal Skills and Conflict Management

18 Hours

About

Learning Objectives

Learning Objectives

This course explores concepts, techniques and experiences inherent to Human Behavior – Emotional Intelligence, Conflict Management and Team Work – and how to manage people and teams more effectively so as to achieve more integrated results that are committed to corporate, professional and personal objectives.

Program content

Introduction

Human Behavior

Relationships Dynamics

Conflict Management

Team Work

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